Start here
If there has been smoke, a grease event, or a sudden exhaust problem, follow your safety procedures first and call for an urgent assessment.
Share the kitchen location, what happened, whether the system is safe to access, and what deadline you are working against.
What to include in your request
- Kitchen or facility name and service address.
- Hood type, approximate length, and cooking equipment.
- Last service date or known maintenance concern.
- Preferred service window and any inspection, insurance, or opening deadline.
- Photos of the hood, filters, access panels, and rooftop fan when safe to provide.
What happens after submission?
A request is reviewed for area, service type, and basic fit. If it is shared, an independent provider may contact you using the details you supplied. Confirm the provider’s identity, service scope, insurance, price, and terms before approving work.
Common questions
How quickly can I get a quote?
Most quote requests can begin with a short phone call or form submission. A provider may ask for hood length, equipment type, access details, service area, and preferred timing before confirming scope.
Do you clean the rooftop fan and duct too?
The scope depends on the system and the provider. Ask specifically whether the quote includes the visible hood, filters, plenum, ductwork, rooftop fan, grease containment, and documentation.
Do you provide inspection or insurance paperwork?
Many commercial providers offer dated service records, photos, labels, or a written scope. Confirm the exact documentation your inspector, landlord, or insurer needs before scheduling.